Summary
- Job Title
- Data Insights Manager
- Location
- 80 Vincent Square, London
- Salary
- Up to £38,000 per annum
- Closing date
- Sunday 28 April 2013
Job Overview
35 hours
It’s an exciting time to be joining the RHS. Having grown our membership base to over 400k, we have ambitious plans to reach new audiences and grow our reach even further. With the development of a robust CRM strategy and new CRM database platforms, we’re passionate about using data-driven insights to grow our relationship value with all who interact with the RHS. This dynamic new role will be instrumental in helping to shape and develop this process.
You’ll be a self-motivated, self-starter with proven experience in data analytics, ideally within a membership or not-for-profit environment. You’ll be passionate about the power of data to drive customer insights, and be motivated by customer segmentation, campaign analytics, and data mining. You’ll be a data champion helping to drive our CRM strategy, by applying a single customer view to RHS customers. You’ll be an experienced user of relational databases, data warehouses and SQL. A strong communicator, you’ll be at ease interpreting technical information and presenting it in a compelling and persuasive way to a non-technical audience.
To thrive in this role, you will be:
- able to demonstrate significant experience in developing analysis, reporting and modelling in support of business objectives and business growth, preferably within a third-sector environment
- experienced in driving insight in a marketing-led environment by examining customer demographics and behavioural/transactional patterns
- analytical, articulate, strategic with good oral, written and presentation skills
- an experienced user of Blackbaud CRM, K3/Microsoft Dynamics or similar
- a confident user of data manipulation software and reporting tools such as SQL SSAS/SSRS, SPSS, SAS, CHAID and OLAP
- educated to degree level, ideally with a IDM/Marketing qualification
We offer a wide range of benefits as part of your employment package which include 25 days holiday, life assurance and Group Personal Pension Plan.
Apply by completing the RHS Application Form and send with your CV and a covering note highlighting how you match the knowledge, experience and skills requirements of the role to: recruitment@rhs.org.uk. Please ensure you attach a completed Equal Opportunities Form from the download section.
All applications should be received by 4pm Sunday 28 April 2013.
The Application Form and Equal Opportunities Monitoring Form are editable savable documents.
Downloads