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RHS Advisory Service

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RHS Plant Shop

RHS Plant Shop

The RHS Plant Shop stocks a range of quality plants available by mail order.

More on fruit and veg at the RHS Online Plant Shop

The Advisory Service at Wisley Plant Centre

The RHS Advisory Service can help you grow plants, solve gardening problems, identify plants and much more.

A team of RHS Advisors write on a wide range of gardening topics for the online advice search and for the RHS Advice pages in The Garden magazine. You will also find RHS Advisors at many of the gardening shows around the country throughout the year.

Garden with confidence with unlimited personalised gardening advice. Join the RHS.

Advice service for RHS members

RHS members can contact the RHS Advisory Service in the following ways:

Email

Email your enquiry to gardeningadvice@rhs.org.uk. Please always include your membership number. Our typical response time is three to ten days, however some enquiries that need research and analysis do take longer. You can include digital images (up to a maximum file size of 250KB)

Post

Send enquiries and samples to: Advisory Services, RHS Garden Wisley, Woking, Surrey GU23 6QB.

In person

Visit the Members’ Advice Centre in the Plant Centre at RHS Garden Wisley. Open every day, 11am-3.30pm, including bank holidays. The only times we are closed are Dec 21-22; from 12:30pm Dec 24 until 29 inclusive; and Jan 1.


When the Members' Advice Centre is closed, RHS Members can leave enquiries and samples in the box provided in the Wisley Plant Centre during their open hours.

Telephone

Call 0845 260 8000. Lines are open Monday - Friday, 10am-4pm. However, lines are closed from 12 noon on Dec 24 and on all bank holidays.

Telephone

Call 0845 260 8000. Lines are open Monday - Friday, 10am-4pm. Please note lines can be very busy.

What information we need

Please state your membership number with all enquiries.

For an accurate diagnosis, explain how the plant was cultivated and when and how a problem developed. Send a selection of roots up to 1cm (0.5in) wide, shoot and soil samples where disease is suspected.

We endeavour to reply in five to 14 days. However, some plant identifications and laboratory tests can take more than three weeks.

PLEASE NOTE: Testing for plant viruses is not available due to the specialised nature of the diagnosis. This service is available to gardeners from the Plant Clinic at FERA (The Food and Environmental Research Agency).
 

Soil analysis

Soil analysis

This service has been developed specifically with gardeners in mind, and provides an analysis of soil texture, pH, organic matter and the major plant nutrients. There is a charge for members and non-members.

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Fruit identification

Fruit identification

Jim Arbury, the RHS’ renowned fruit specialist, will travel to all four RHS Gardens to hold ‘Fruit Identification Days’.

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Sending samples

PucciniaLagenophorae on Emilia

If you would like to have a plant or pest identified, or a plant in your garden is diseased or dying, the Members' Advisory Service at Wisley may be able to help.

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Wild About Gardens

Wild About Gardens

Want to know more about how you can make your garden a great place for wildlife.  Wild About Gardens has a wealth of information.