RHS Gardens top Which? visitor list
23 April 2012
All four RHS Gardens have featured in the top 10 of the Which? satisfaction survey.
The respected consumer magazine recently asked its members for their views on the UK visitor attractions they had visited in the past two years. More than 2,300 had recently visited a garden, with RHS Garden Rosemoor coming out top as the UK garden with the highest satisfaction score of 91%. RHS Garden Wisley came a close second.
The customer score for UK gardens is based on overall satisfaction and the likelihood to recommend. Members rated various elements of the visit, with four stars or more given for key factors such as value for money, quality of facilities, staff helpfulness, the gift shop and overall beauty of the Garden.
Which? members who had visited Rosemoor commented that the garden "is well worth visiting at different seasons as there is much to see", and "it’s beautiful regardless of the time of year, and whatever the weather".
Rosemoor’s marketing and PR manager, Heather Eales, said: "We are absolutely delighted to have won this top award and it’s well-deserved praise for all the staff and volunteers that work so hard to ensure that Rosemoor looks its best."
As well as its first place, Rosemoor was awarded the Which? Recommended Provider accolade. This award is given to companies that score well above average in their member surveys, and also meet other specific consumer-focussed criteria.