Advice
RHS Help & Advice
Choosing a tree surgeon
Locating a qualified, reliable and experienced arborist (tree surgeon) can often be problematic and the wrong choice can be expensive - and dangerous.
Consultant or contractor
Initially decide what jobs need doing, as this will determine whether you need a consultant or contractor (a ‘tree surgeon’ may be either or both).
A consultant will give professional advice on the health and safety of a tree and advise on the potential impact on any proposed or existing buildings or any other tree issue including providing guidance in relation to Tree Preservation Orders and planning regulations. A contractor will typically carry out tree pruning, bracing, planting and felling operations and be able to identify and control (where feasible) tree pests and diseases.
Homework
Check if there is a charge for preliminary visits and if this is refundable if the work is undertaken. Find out how long they have been in business and what qualifications they have, checking original certificates of competence and certificates of insurance if necessary. Ask to see references, and photographs, and ideally speak to previous clients to check work was satisfactory. Discuss the work with more than one contractor to get a general idea of costs, and then get estimates for each part of the work involved and ensure this specifies the method of disposal of surplus materials and rubbish.
Belonging to professional organisations can be expensive and there are often satisfactory local arborists who do not belong to these. These can offer good value as they are familiar with the area, may be recommended by word-of-mouth and there are few travelling costs.
Unfortunately, the RHS does not have the resources to establish the quality of the many arborists providing tree services, but The Arboricultural Association maintains a quality assurance scheme for consultants and contractors through its register.
The Arboricultural Association; tel: 01794 368717; Website: www.trees.org.uk
Alternatively, contact the Tree Officer of your local council who should also be able to supply a list of local experts.