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Community Server FAQ

Registration & Login

Why do I need to Register?

This blog does not support anonymous contributions, so you are required to create an account before posting. To take advantage of all the features offered, such as setting your own avatar, tracking post counts, emailing users, private messages and many other you will need to have an account. It only takes a few seconds to register, and it is recommended you do so.

How do I Register?

To create an account you will need to visit the Registration page and complete the form for creating a new account. Here you will specify details such as your login name, email address and specify a password.

I have a Username and Password, How do I Login?

After successfully registering you should have a username and password. You can then visit the login page and enter your username and password to login.

I already logged in, why do I get logged off automatically?

When logging in if you do not check the ‘Remember Me’ option you will be automatically logged off after 30 minutes of inactivity. If you would like the site to always log you in automatically, please check the ‘Remember Me’ checkbox.

I forgot my username and/or password.

If you forgot your username and/or password you can visit the Forget Your Password page and have both your username and a new password emailed to you by entering the email account you're registered with. You will be sent a new password since we store your password encrypted and have no way of retrieving the original value. Once you receive your username and new password you can login and change your password.

What if I’ve registered but still cannot login?

If you’ve registered and can’t login, check to ensure you have a valid username and password. If you are sure the username and password are valid, but still can’t login you may either require account activation or your account may be on hold. In this case it is best to contact the board administrator(s) or moderator(s).

I’ve logged in before, but now can’t login?

First check to ensure your username and password are correct. If you still can’t login your account has either been put on hold or deleted due to inactivity. Please contact the board administrator(s) or moderator(s).

User Profile & Settings

What is a Profile?

A profile is information about your account that controls how you view information within this blog. This includes details about posts you’ve contributed to, personal information you wish to share such as your web address or weblog address, as well as setting that control how you interact with this blog site such as: themes, time zone, and many other settings.

Why do I want to set my time zone?

Setting your timezone will display all dates and time relative to your time zone.

How do I set the date format?

The date format used to display any date information can be configured from your profile.

How do I turn off email-tracking?

Email tracking is a feature which will send emails to you when messages that you are subscribed to change. You can turn off all email tracking globally from your profile.

Why am I required to login to post, view members, or email other users?

To protect the privacy of users who have shared their information or to prevent unwanted/unsolicited emails, you are required to be logged in before viewing/using these areas.

Privacy & Security

How do I change my Password?

Once logged in you can change your password from your Profile page.

How do I change my Username?

Unless the administrator has configured the site to allow username changes you cannot change you username. Otherwise you can change your username from the Profile page.

How do I change my email address?

Once logged in, you can change your private email address from your Profile page.

What if I don’t want my name displayed in the member lists?

You can set the option in your profile and your name will not appear in any member listings, including the listing of who is online.

Navigation

What is a Thread?

A Thread is a grouping of related posts. A Thread contains 1 or more Posts. The first post becomes the Thread and replies to the original post increment details on the Thread, such as the reply count or last post.

What do the Thread icons mean?

Thread Icon Legend
Topic with posts you have not read.
Topic with posts you have read.
Popular topic with posts you have not read. A topic becomes popular after a certain number of views and posts (administrator defined).
Popular topic with posts you have read. A topic becomes popular after a certain number of views and posts (administrator defined).
Announcement you have not read
Announcement you have read
A pinned topic with posts you have not read. Pinned topics are displayed before other topics until they become unpinned.
A pinned topic with posts you have read. Pinned topics are displayed before other topics until they become unpinned.
A pinned popular topic with posts you have not read. A pinned topic with enough views or replies to become popular.
A pinned popular topic with posts you have read. A pinned topic with enough views or replies to become popular.
A locked topic with posts you have not read. Locked topics do not allow replies.
A locked topic with posts you have read. Locked topics do not allow replies.

Posting

Can I use HTML?

Yes and no. You cannot type HTML directly into the editor. If you are using Internet Explorer the default editor for creating new posts will be a Rich Text Editor that will automatically format posts using HTML. If you post with a browser other than Internet Explorer a standard HTML textbox is used and BBCode can be used to mark-up posts.

What is BBCode?

BBCode is a special syntax for formatting plain text posts.

Can I add attachments to my posts?

Yes, however, this requires the moderator(s) or administrator(s) to enable this permission for user’s on a blog-by-blog basis.

What are Emoticons?

Emoticons are graphical elements that can be added within the body of a post to add emotions to the post. Common examples are the use of smilies within the contents of a post. Community Server comes with a pre-defined set of emoticons, however the administrator can add additional ones.

How do I reply to an existing post?

You can reply to an existing post using either the Reply or Quote image buttons displayed with the post. If you do not see the Reply or Quote image buttons when viewing a post you either do not have permissions to reply or the post may not allow replies.

How do I edit my posts?

If the administrator or moderator has configured the blog or your role to allow editing of posts you will see an Edit image button next to posts you have made. Clicking on this image button will allow you to edit your post.

How do I delete my posts?

If the administrator or moderator has configured the blog or your role to allow deleting posts you will see a Delete image button next to new posts you have made. If a post you have made has one or more replies you will no longer be able to delete the post.

My Post has words replaced with ***?

The administrator may have specified a word filter for posts. When word filters are enabled certain words that are deemed to be offensive are filtered and replaced with the ‘*’ character.

How do I add a signature to my posts?

See How do I add Signature to my Post? in the User Profile and Settings section.

How do I add an avatar to my posts?

See What is an avatar? And How do I Set my Avatar in the User Profile and Settings section.

User Groups & Permissions

What are Permissions?

Permissions control what you are or are not allowed to do while browsing the site. The permissions you are granted control all aspects of your view within Community Server.

What is an Administrator?

An administrator is the highest permission level within Community Server. By default, an administrator has full permissions to perform any action, e.g. moderating posts, approving users, and so on.

What is a Moderator?

A moderator is the second highest permission level. By default a moderator can perform any number of tasks. This includes approving posts, moving posts, deleting posts, editing posts, or banning users. If you have a problem the best place to start is with a moderator. Moderators belong to varying groups configured by the Administrator.

What is a Role or User Group?

A user group, also known as a role, is grouping of common users for the purpose of assigning permissions. In addition to common permission assignment a role can also be used to display an image for a user in that role. Roles make the job of administering and moderating the site easier since users can be assigned to roles and then permission applied based on those roles.

Private Messages

What is a Private Message?

A private message is like email within Community Server. You can send a private message to other users within this Community Server site that is visible only to them. No private information, such as the user's email address, is ever disclosed.