Attendants cannot be provided, but one companion is admitted free of charge per wheelchair user, visually impaired visitor or other person whose disability necessitates a carer.
The NEC has manual wheelchairs available for hire. Visitors can book by phone on 01353 778756 or over the internet on www.bartrams.net. The phone lines are open 9am to 5pm Monday to Friday.
Designated parking areas are available for vehicles displaying a blue or orange badge (costing £10 and payable on the day). Disabled visitors should follow the traffic signage to the event and will be directed to the nearest disabled parking space.
All levels of the NEC are accessible to wheelchair users, via ramps or lifts, and all areas of the show are accessible. The Atrium and piazza entrances have automatic doors. Disabled toilet facilities are available at the NEC.
Public telephones are available for visitors with hearing impairments. Induction loops are fitted to ticket sales points, information points, show guide sales points, all show feature demonstration areas and the Organisers’ Office.
For information on theatre tickets for disabled visitors, call 0844 581 1340. Signed sessions are available in select sessions in the main theatres. Please ask a sales advisor for details.
There are numerous catering facilities at the show, offering a wide range of food and drink options.
ATMs and a plant crèche are available on site.