Q When will my tickets arrive?
A All hard copy tickets are sent 4-6 weeks before the show. E-tickets will be sent to you immediately, attached to your confirmation e-mail, except for RHS Chelsea Flower Show, RHS Malvern Spring Festival and RHS Hampton Court Palace Preview Evening.
Q When will my pre-ordered show guide arrive?
A Catalogues are dispatched approximately one week before the show. We can only post within the UK.
Q I can no longer use my ticket what can I do?
A There are several options open to you if you can no longer use your ticket. Unfortunately, we operate a strict no refund policy, but we can do exchanges. Please email RHS shows customer care for further details.
Q Do I need a ticket for my child?
A For all shows except RHS Chelsea Flower Show, each paying adult may bring two children 16 and under free of charge. Children do not require a ticket. We regret that we cannot allow under 5s, prams, pushchairs or babes in arms at Chelsea and over 5s pay full price.
Q May I bring my dog?
A Unfortunately, we are not able to accommodate pet dogs at any of our shows. Please do not leave dogs unattended in parked cars. We do allow assistant dogs.
Q How do I make a disabled booking?
A Attendants cannot be provided but one companion is admitted free of charge per visitor whose disability necessitates assistance. Please mention this at the time of booking as discounts cannot be applied retrospectively. Proof of eligibility is required and all tickets are subject to availability. Disabled tickets can be booked by calling 0844 995 9664* (unfortunately online booking is not available); or you can email See tickets RHS shows customer care if you are not able to book by phone.
Wheelchair and Mobility Scooter hire bookings can be done over the phone: 01353 653 752, or you can book online
*Calls cost 7p per minute plus your telephone service provider's access charge.
Q Where can I park?
A Details about parking can be found on our Plan Your Visit pages. Disabled parking is available at all our shows for disabled visitors displaying a valid blue badge. Please see our show specific accessibility pages for more details.
Q I have dietary requirements. Where can I go to eat?
A All of our sit-down restaurants cater to dietary requirements. You can pre-book these options at most of our shows. Many of our mobile catering units also cater for different dietary requirements. Please email RHS shows customer care for more details.
Q Does membership of the RHS guarantee me tickets to RHS Chelsea Flower Show?
A Unfortunately not. RHS members get access to two Member only days and priority booking for the show, but tickets for this show are extremely limited. Members are urged to book tickets early to avoid disappointment.
Q I have seen tickets advertised for sale on eBay, Viagogo, Gumtree, StubHub and similar websites - are they valid?
A The RHS official ticketing partner is the See Tickets. By purchasing from any unofficial source you run the risk of the tickets being rendered invalid and being denied entry on the day, and also being denied tickets to future events. All ticket proceeds go towards the charitable aims of the RHS – buying from unofficial vendors does not support our charitable aims.
Q Is there somewhere to leave my purchased plants or products at the show?
A Yes, at some of our shows we provide a plant and product creche. Where these facilities exist, any items are left at the owner's risk, and the organisers are not responsible for any items that are lost or stolen.
Q Lost Property
A If you have lost something at: RHS Flower Show Cardiff, RHS Chelsea Flower Show, RHS Chatsworth Flower Show, RHS Hampton Court Palace Flower Show, RHS Tatton Park or any of our London Shows please contact us by e-mail with a full description – RHS shows customer care
Q How do I apply for a show tradestand?
A Email tradestands
Q How do I apply to exhibit at a show?
A Email exhibitor applications
Q What are the dates for the 2017 Shows?
A The dates are as follows:
- RHS Early Spring Plant Fair – 14–15 February
- RHS Botanical Art Show – 24–25 February (Preview 23 February)
- RHS Spring Plant and Orchid Show – 29–30 March (Late event 28 March)
- RHS Flower Show Cardiff – 7–9 April
- RHS Malvern Spring Festival – 11–14 May
- RHS Chelsea Flower Show – 23–27 May
- RHS Chatsworth Flower Show – 7–11 June
- RHS Hampton Court Palace Flower Show – 4–9 July (Preview 3 July)
- RHS Summer Urban Garden Show – 12–13 July (Late event 11 July)
- RHS Flower Show Tatton Park – 19–23 July
- RHS Harvest Festival Show – 3–4 October
- RHS Autumn Garden Show – 25–26 October (Late event 24 October)
Q What are the dates for the 2018 Shows?
A The dates are as follows:
- RHS Flower Show Cardiff – 13–15 April 2018
- RHS Malvern Spring Festival – 10–13 May 2018
- RHS Chelsea Flower Show – 22–26 May 2018
- RHS Chatsworth Flower Show – 6–10 June 2018
- RHS Hampton Court Palace Flower Show – 3–8 July 2018
- RHS Flower Show Tatton Park – 18–22 July 2018
Please check before making travel arrangements as dates are subject to change.
For further enquiries about our shows email RHS shows customer care
For ticketing queries please contact See Tickets on: 0844 995 9664 or by email See tickets RHS shows customer care