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Feedback and Complaints

If you have any comments about the service you have received from the RHS, good or bad, or suggestions for how we can improve what we do, please use our online feedback form.

If you have a complaint, please use our online complaints form.

Administrative Offices, General Enquiries, Lindley Library & Exhibition Halls


80 Vincent Square
Telephone 0845 260 5000

Office Hours

Monday to Friday, 9am - 5pm

Phone numbers

Membership enquiries

0845 062 1111

Gardening advice for RHS members

0845 260 8000
Telephone lines are open Monday - Friday, 10am-4pm. Please note lines can be very busy.

RHS gardens

Harlow Carr: 0845 265 8070
Hyde Hall: 0845 265 8071
Rosemoor: 0845 265 8072
Wisley: 0845 260 9000

Email addresses

Membership & advice

  • For people interested in joining the RHS or who have enquiries regarding membership, including special membership packages:
  • For gardening clubs, horticultural societies and community groups  wishing to find out about the RHS community campaigns:
  • For RHS members who wish to contact the Members' Advisory Service:
    Please include your membership number with any enquiry, even if you have already logged on to the Members Area.

Gardens, flower shows & events

RHS Garden Holidays

  • For enquiries on RHS Garden Holidays; the holidays team can be reached on:

Publications, advertising & sponsorship

Education, qualifications & libraries


Press Office

Members of the press wishing to contact the Press Office:

RHS Online

For enquiries regarding the RHS website:  


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RHS Lindley Library

RHS Lindley Library

We have a wide range of resources at the world's finest horticultural library
Details about our facilities

Support our work

Support our work

There are many opportunities and benefits to volunteering with The RHS
More about volunteeering