When will I receive my show tickets?

Tickets will be emailed at a later date and can either be printed off at home or scanned from a mobile or tablet device at the show.

Tickets for RHS Chelsea Flower Show and RHS Hampton Court Palace Garden Festival Preview Evening will be e-mailed approximately two weeks before the events.

Tickets for RHS Malvern Spring Festival will be dispatched four to six weeks before the event.
If you can’t locate your e-tickets, please check your junk/spam folders or contact us via our form or call 0333 3003015.

Are tickets sold on other websites valid?

No – the RHS official ticketing partner is The Ticket Factory. By purchasing from any unofficial source (such as eBay, Viagogo, TicketsToSee, StubHub and Gumtree etc.), you run the risk of the tickets being rendered invalid and being denied entry on the day, and also being denied tickets to future events.

Ticket proceeds purchased directly from us go towards the charitable aims of the RHS – buying from unofficial vendors does not support our charitable aims.

Can I bring non-members to a members’ day?

RHS members are able to buy four tickets at a member rate. This means you can effectively bring three non-members as guests.

Do I need a show ticket for my child?

Each paying adult may bring two children 16 years and under free of charge for all shows excluding RHS Chelsea Flower Show and the Preview Evening at the RHS Hampton Court Palace Garden Festival

We regret that we cannot allow children under five years old, prams, pushchairs or babes in arms at the RHS Chelsea Flower Show or at our London Show Preview Evenings. Children over five years old pay full price at the RHS Chelsea Flower Show.

I can no longer use my ticket, what can I do?

There are several options open to you if you can no longer use your ticket. Unfortunately, we operate a strict no refund policy, but we can do exchanges.

Please email RHS shows customer care for further details. Please do not be tempted to try and resell unwanted tickets yourself.

Do you cater for special dietary requirements?

All of our sit-down restaurants cater to dietary requirements. You can pre-book these options at most of our shows. Many of our mobile catering units also cater for different dietary requirements.

Please email RHS shows customer care for more details or check the Plan Your Visit pages for each show. We will update information on these pages as it becomes available. 

You are also welcome to bring a picnic with you.

Get involved

The Royal Horticultural Society is the UK’s leading gardening charity. We aim to enrich everyone’s life through plants, and make the UK a greener and more beautiful place.