Careers frequently asked questions about working at the RHS

Here are a few answers to the most common questions that we get asked during the recruitment process:

Can I apply for more than one vacancy?
Yes. Your account will remember some of your details, but you can review and update them on any new applications. We only keep accounts live for six months, so if you’ve applied more than six months ago, you’ll need to sign up again.
I have a criminal record – can I still apply and join the RHS?
Yes, you can. We’re an inclusive employer and will consider all applications. Certain roles involve working with children and vulnerable adults, so they’re exempt from the Rehabilitation of Offenders Act. For these jobs, any offer we make would be subject to a Disclosure and Barring Service check.
You don’t have any jobs I’d like to apply for at the moment – can I set up a job alert?
Yes, you can set up job alerts to let you know about any future opportunities. Simply enter the criteria you’re looking for in the search boxes on the current vacancies page and use the ‘save this search as a job alert’ button to set up your job alert.
Can I send you my CV directly?
The best way to stay on top of our latest opportunities is to set up a job alert and apply as soon as you see a role you’re interested in. We can’t match speculative CVs to vacancies, so it’s best not to send one.
Can you give me feedback on why I wasn’t shortlisted?
We aim to give feedback to everyone who applies to us, but this may not always be possible. If you attend an in-person or video interview, we’ll aim to give you feedback either verbally or in an email.
I’d like more information on one of your vacancies – who can I speak to?
Please email [email protected] who will be able to deal with your enquiry or forward it to the relevant hiring manager to respond.
Can I apply if I need a visa to work in the UK?
To work for the RHS, you will need to have the right to work in the UK. To see if you need a VISA, visit the ‘Check UK visa’ page on the Governement website.
How do I know that you received my application?
We’ll send you an email from our recruitment portal to let you know we’ve got it.
What’s the best way to keep up-to-date on new vacancies at the RHS?

You can register for job alerts. Simply go to our current vacancies section and search for a role you’re interested in then click on the ‘save this search as a job alert’ button. Also, be sure to follow us on social media and our website.

View our current vacancies >

I’ve applied for a role at the RHS – when should I expect to hear back?
If there’s no closing date for applications, we’ll contact you as soon as possible after we receive your application. If there is a closing date, we’ll usually contact you within two weeks. 
I’ve been offered a role at the RHS. What happens now?
Firstly, congratulations. You’ll soon receive an offer letter and contract of employment from our People Operations team. We’ll need the usual things such as reference details and proof of your right to work. We’ll also ask you to complete a health questionnaire. The hiring manager will be in touch to welcome you to the team and make arrangements for your first day. You can always call or email your line manager or the People Operations team if you have any questions.
What can I expect on my first day?
We’ll have everything in place to make your first day as relaxed and easy as possible. Your line manager will start to take you through our induction process. And we’ll also make sure you have a ‘buddy’ in your team who will be on hand to help you at any time.
What is the dress code?
Our dress code is to dress appropriately for your role. That means if you’re in retail, catering or out in the gardens and have a uniform, we’ll expect you to wear it during working hours. If you work in our offices, the dress code is quite relaxed, so smart-casual is the norm.

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