Careers frequently asked questions about working at the RHS

Yes. Your account will remember some of your details, but you can review and update them on any new applications. We only keep accounts live for six months, so if you’ve applied more than six months ago, you’ll need to sign up again.

Yes, you can. We’re an inclusive employer and will consider all applications. Certain roles involve working with children and vulnerable adults, so they’re exempt from the Rehabilitation of Offenders Act. For these jobs, any offer we make would be subject to a Disclosure and Barring Service check.

Yes, you can set up job alerts to let you know about any future opportunities. Simply enter the criteria you’re looking for in the search boxes on the current vacancies page and use the ‘save this search as a job alert’ button to set up your job alert.

The best way to stay on top of our latest opportunities is to set up a job alert and apply as soon as you see a role you’re interested in. We can’t match speculative CVs to vacancies, so it’s best not to send one.

We aim to give feedback to everyone who applies to us, but this may not always be possible. If you attend an in-person or video interview, we’ll aim to give you feedback either verbally or in an email.

Please email our People Operations team at [email protected] or call them on 01483 226530. They’ll forward your enquiry to the relevant hiring manager, who will get back to you.

To work for the RHS, you will need to have the right to work in the UK. To see if you need a VISA, visit the ‘Check UK visa’ page on the Governement website.

We’ll send you an email from our recruitment portal to let you know we’ve got it.

If there’s no closing date for applications, we’ll contact you as soon as possible after we receive your application. If there is a closing date, we’ll usually contact you within two weeks. 

Firstly, congratulations. You’ll soon receive an offer letter and contract of employment from our People Operations team. We’ll need the usual things such as reference details and proof of your right to work. We’ll also ask you to complete a health questionnaire. The hiring manager will be in touch to welcome you to the team and make arrangements for your first day. You can always call or email your line manager or the People Operations team if you have any questions.

We’ll have everything in place to make your first day as relaxed and easy as possible. Your line manager will start to take you through our induction process. And we’ll also make sure you have a ‘buddy’ in your team who will be on hand to help you at any time.

Our dress code is to dress appropriately for your role. That means if you’re in retail, catering or out in the gardens and have a uniform, we’ll expect you to wear it during working hours. If you work in our offices, the dress code is quite relaxed, so smart-casual is the norm.