Garden: 9.30am–6pm Monday–Sunday (pre-booked time slots only)
Book garden time slot
Garden Centre: 10am–6pm Monday–Saturday
11am–5pm (browsing from 10.30am) Sunday (closed Easter Sunday)
(there is no need to pre-book to visit the Garden Centre)
Updated 29 March 2021
RHS Garden Harlow Carr is open. In order to effectively manage social distancing measures, we’re asking all visitors to the garden to pre-book a time slot in advance of their visit.
In line with current Government guidelines, enclosed areas of the garden, including the Alpine House and Bird Hide, remain closed. Play areas are open. Indoor catering venues are closed, but takeaway options are available.
You can check the latest Government restrictions in England here.
Harlow Carr Garden Centre remains open and you do not need to pre-book to visit the Garden Centre.
We’re hugely grateful for the continued support of our members and visitors.
- All visitors including members, guests of members and under 5s will require a pre-booked time slot
- In line with Government guidance, visitors are asked to avoid meeting in groups greater than six people or two households
- Visitors are asked to display their booking confirmation and valid membership cards on arrival at the garden. You will not be allowed entry to the garden without confirmation of your booking
- Members are allowed to bring one adult guest or up to two children per membership card holder (in line with existing membership terms)
- Time slots available for booking between 9.30am and 4.30pm. Last admission at 4.30pm. Garden closes at 6pm
- You may arrive at any time within your time slot and stay as long as you like within garden opening hours
- Bettys Shop (9am–5pm) and Bettys Tea House (9.30am–5pm) are open daily for takeaway. Bettys Café Tea Rooms remain closed
Book garden time slot
How to cancel your booking
If you cannot now attend, you can cancel your booking for a refund, please email firstname.lastname@example.org and include your booking reference in the email title.
The health and safety of our visitors and staff remains our top priority. We ask that everyone visiting Harlow Carr please familiarise themselves with the latest Government advice and follow these measures:
- All visitors are required to wear face coverings in any buildings or enclosed spaces, unless they are exempt under Government guidance.
- Please read the public health messaging displayed around Harlow Carr
- Wash hands more frequently for at least 20 seconds
- Maintain social distancing of at least 2 metres from people outside of your household
To help keep our visitors and staff safe and maintain social distancing the following measures have been implemented:
- Separate entry and exit points to the garden where possible
- Floor markings to indicate appropriate distances while queueing at the garden entrance
- Screens at welcome desks and checkouts
- Hand sanitiser available to staff and visitors at strategic points
- Card transactions only – no cash payments
- Toilets available at the garden entrance and near the Old Bath House
- Play areas are open; please stay safe and adhere to all social distancing measures
- The Learning Centre, Library and Advisory Desk remain closed
To maintain accessibility for all our visitors we have:
- Maintained full accessibility across the garden, Welcome building and Garden Centre
- A limited number of mobility vehicles and manual push wheelchairs are available. To book, please email email@example.com preferably with 24 hours notice
- Members of staff on hand to bring you a wheelchair to use while you wait
- Ample accessible parking
- Accessible toilet facilities available at the garden entrance and in the garden
Please note: If you are feeling unwell or experiencing symptoms associated with Coronavirus (Covid-19) you will not be permitted entry to Harlow Carr.
Harlow Carr contact information
If you have any further concerns, please contact us.
For RHS Membership queries, please contact: firstname.lastname@example.org