Opening times
Garden:
 10am–5pm Monday–Sunday (pre-booked time slots only)
Shop and Plant Centre: 9.30am–5.30pm Monday–Saturday; 11am–5pm Sunday

Book garden time slot

Following the latest Government guidance, we are delighted to have reopened RHS Garden Hyde Hall. In order to effectively manage social distancing measures, we’re asking all visitors to pre-book a time slot in advance of their visit. We thank our members and visitors for their patience and support in returning to the garden.

From Friday 24 July, all visitors to the Shop and Plant Centre, and visitors buying takeaway food and drink from our indoor catering facilities, are required to wear a face covering, unless they are exempt under Government guidance.

  • All visitors including members, guests of members and under 5s will require a pre-booked time slot
  • Visitors are asked to display their booking confirmation and valid membership cards on arrival at the garden. You will not be allowed entry to the garden without confirmation of your booking
  • Members are allowed to bring one adult guest or up to two children per membership card holder (in line with existing membership terms)
  • Time slots available for booking between 10am and 4pm. Last admission at 4pm. Garden closes at 5pm
  • You may arrive at any time within your time slot and stay as long as you like within garden opening hours
  • Takeaway breakfast (10–11.30am) and lunch (11.30am–4pm) available from the Gardeners Rest. Takeaway refreshments served 10.30am–4pm from the Thatched Barn and Horsebox.

Book garden time slot

If you can't make your pre-booked time slot, please try to cancel it so that someone else can enjoy a visit. To cancel your booking, please email hydehall@rhs.org.uk​ at least 24 hours in advance and include your booking reference.


The health and safety of our visitors and staff remains our top priority. We ask that everyone visiting Hyde Hall please familiarise themselves with the latest Government advice and follow these measures:

  • Please read the public health messaging displayed around Hyde Hall
  • Wash hands more frequently for at least 20 seconds
  • Maintain social distancing of at least 2 metres from people outside of your household

To help keep our visitors and staff safe and maintain social distancing the following measures have been implemented:

  • Separate entry and exit points to the garden where possible
  • Floor markings to indicate appropriate distances while queueing at the garden entrance
  • Screens at welcome desks and checkouts
  • Hand sanitiser available to staff and visitors at strategic points
  • Card transactions only – no cash payments
  • Toilets available at the Welcome building and Hilltop Garden, with limited numbers at any one time
  • The children’s play area is open; please adhere to all social distancing measures
  • The Bird Hide, Learning Centre, Reading Room and Advisory Desk remain closed
  • Additional areas of the garden where gardeners are working may be closed for a short while

To maintain accessibility for all our visitors we have:

  • Manual push wheelchairs available on the day
  • Please note: the mobility vehicle is not in service and we currently cannot hire mobility scooters
  • Ample accessible parking
  • Accessible toilet facilities available at the entrance and Hilltop
  • Full accessibility across the garden, Welcome building, Shop and Plant Centre
  • Accessibility entrance available on arrival

Please note: If you are feeling unwell or experiencing symptoms associated with Coronavirus (Covid-19) you will not be permitted entry to Hyde Hall.


Hyde Hall contact information

If you have any further concerns please contact us.
Email: hydehall@rhs.org.uk
Telephone: 01245 402019; if someone is not available to take your call, please leave a message and we will get back to you. Please note this number is for general enquiries, garden visits are via online bookings only.

Book garden time slot

For RHS Membership queries, please contact: membership@rhs.org.uk
 

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