Plan Your Visit

Everything you need to know about visiting the RHS Hampton Court Palace Garden Festival

Jump to a specific section, from travel to hospitality and accessibility

How to get your tickets

Tickets

Tickets information to follow for future shows

If booking RHS member tickets, you must have a valid membership at the time of the event.

Gift cards

RHS Gift Cards can also be redeemed for RHS Show tickets (excluding RHS Malvern Spring Festival), offering an extraordinary day out among stunning garden designs, vibrant floral displays, and exclusive shopping. With ticket values typically ranging from £30–£120, they’re a memorable gift for anyone who loves gardens.

Certificates

If you’ve already purchased RHS Show tickets and would like to give them as a gift, you can print a gift certificate at home to present.

Mobile ticket app

Tickets will be delivered via the AXS Mobile ID app. Alternatively, you can also select the e-ticket option at the checkout to be emailed a PDF ticket instead. Unfortunately, Mobile ID tickets can’t be added to your phone wallet.

AXS Mobile ID is the recommended delivery method for RHS Show tickets.


RHS Show tickets FAQs

Got a question about your tickets and using the app? Find the answer here with our frequently asked questions.

Getting to the Show

Car-free travel

We welcome car-free visitors to RHS Hampton Court Palace Garden Festival. It’s easy to reach us by train, bus, bike and foot. Plan your car-free journey using Good Journey.

This information is correct at the time of writing, but is subject to change.

Travelling by train

Nearby stations (operated by South Western Railway)

  • Hampton Court Station
    • Walking: Approx 25 minutes or 0.7mile walk to Ditton Gate. This is via the beautiful Privvy Gardens of Hampton Court Palace available to show visitor ticket holders.
    • Accessibility Shuttle: to Long Water Gate
  • Kingston Station
    • From Kingston Station – take one of the regular buses (111 / 216 / 411 / 461) to Hampton Court Green/Hampton Court Palace, and walk approx. 20 minutes or 0.5 miles (across a footbridge) to Ditton Gate.
  • Surbiton Station
    • 7 minutes connecting train to Hampton Court Station.

Travelling with 3+ people – save 34% with South Western Railway GroupSave discount.

Travelling by tube and bus

If you wish to travel to the show by tube and bus, please use the Transport for London Journey Planner to plan your journey.

Travelling by car

If arriving by car, please do not use the postcode, but follow the directional signage on approach, which will guide you to the nearest car park with space.

Taxi / Drop off
There is no official drop-off point, due to the location of the Festival. The easiest drop-off location would be Hampton Court Station, which is approximately a 25-minute walk/0.7mile to the Festival Entrance or a Accessibility Bus Service from the Station.

Parking

Day parking cost: £16. Book in advance or pay on day (card preferred).

Parking can be booked at the checkout stage when purchasing your tickets. If you already have your tickets, you can still book parking by temporarily adding an admission ticket to your basket and then removing it once you’ve added the parking.

Please allow adequate time for your journey, while we endeavour to keep traffic free-flowing, situations beyond our control may cause delays. Please be aware of ULEZ charges in this area.

Postcode: Use KT8 9AU to get you to the local area and then follow AA and electronic signs to your nearest car park.

  • Black Car Park (including Accessible Parking) – situated off the A308 Hampton Court Road (coming from Kingston)
  • Green Car Park – situated off the A308 Hampton Court Road (coming from M3): 20min/0.6 miles approx. walk to Ditton Gate via the beautiful Palace grounds

To reach the Showground, there are two options:

  • Walking – Approx 20 minutes/0.5miles to Ditton Gate through the beautiful Palace Grounds. This requires using a footbridge
  • Shuttle/Accessibility Bus – Between Green Car Park and Long Water Gate. Please check with steward for up to date timings. Journey time can vary depending on traffic.
  • A frequent shuttle and mobility bus runs from Green Car Park to Long Water Gate. Please check with the nearest steward for up-to-date timings (traffic dependant)

Accessible Parking: £9 If you have purchased Accessible Parking or mobility equipment, you should head to Black Car Park. Please ensure your Blue Badge is displayed.

Taxi / Drop off
There is no official drop-off point, due to the location of the Festival. The easiest drop-off location would be Hampton Court Station, which is approximately a 25-minute walk/0.7mile to the Festival Entrance or a Accessibility Bus Service from the Station.

Travelling by coach

A permit is required to drop off coach passengers. Please email ukgroups@axs.com. to arrange this.

Coach drop off: Green Car Park. To reach the showground, there are two options:

  • Walking – Approx 20 minutes / 0.5 to Ditton Gate through the beautiful Palace Grounds. This requires using a footbridge
  • Shuttle and mobility buses – Between Green Car Park and Long Water Gate. Please check with steward for up to date timings. Journey time will vary depending on traffic

Travel by boat

Ferry services 

The following Services will run this year from:

  • Kingston to Hampton Court Turks Pier (Barge Walk) via Turks Ferries

There is an Accessible/Mobility Bus running from the station this year to Long Water Gate for those that need it. Those able to, the walk is 0.7miles/25minutes and includes the chance to enjoy the beautiful Privvy Garden within the Palace grounds enroute to the Festival. 

Entrances

The festival has two public entrances/exit gates.

  • Ditton Gate – situated in the beautiful East Front Garden, Palace Grounds. This is closest to Green Car Park (0.5 miles or Shuttle Service) and Hampton Court Station (0.7 miles or Shuttle Service). Those entering via this gate will get to enjoy the beautiful Palace Grounds and gardens as part of your Festival entrance ticket.
  • Long Water Gate – situated in Black Car Park. The shuttle and accessibility buses from Green Car Park and Hampton Court Station will drop off here.

Cycling

Bike racks are available at Long Water Gate and Golden Gate (route to Ditton Gate) on Barge Walk.

Food & Drink

Food and drink options

From delicious street food, grab-and-go options, coffee, ice cream and snacks, there is a variety of food on offer including:
-              3 cafes offering light lunch options, tea and coffee
-              Street Food Courts
-              Fortnum and Mason Hampers
-              Free water refill stations

Gluten-free, vegetarian and vegan options are available.

  • Please note all Food and Drink vendors are cashless

Drinking water

Free water points are available throughout the show and marked on the map. Drinking water is also available to purchase across the show.

Accessibility at the show

General accessibility

Sharing our passion for gardening is a key charitable aim and we want to give as many people as possible the opportunity to enjoy our inspirational Flower Festivals. This guide will help you plan your day. Please also speak to our friendly Visitor Information staff and Stewards at the Festival for any further help and advice.

See accessibility information for our RHS Shows.

Facilities & Security

Useful information

This is a temporary outdoor event held on open parkland and is subject to changing weather and ground conditions. While some temporary trackway is in place, much of the event takes place on open ground, so care should be taken when moving around the site.

We recommend checking the weather forecast on the day of your visit and considering how any adverse weather may affect ground conditions. Please wear appropriate clothing and footwear for the environment.

In extreme weather, access may be restricted in the interest of safety. Random bag searches are in operation.

Show guides

The RHS Hampton Court Palace Garden Festival Show Guide includes the complete exhibitor listings, Show highlights and a fully illustrated guide to the Show Gardens and features. The Show Guide also contains a detailed map of the showground.

Pre-orders for delivery of Show Guides have now closed. Show Guides can be pre-ordered for collection at the show, or alternatively, you can buy a Guide on arrival for £10.

Dogs

Well-behaved pet dogs (one per booking) are permitted at this Festival including Accessibility dogs. Dogs must be kept on leads at all times and will not be allowed into any of the indoor café areas. Please fully consider the welfare of your pet, and whether the festival environment is suitable, before deciding to bring them, particularly in hot weather.

Please note: Dogs are not allowed through the Palace grounds (to Ditton gate). Visitors driving to the festival should head for the Black Car Park at Long Water Gate, or if walking from Hampton Court Station, follow signs to Paddock Gate to access Long Water Gate or get the Shuttle from Hampton Court Station.

Children and students

Baby changing and feeding facilities are available on site and will be clearly marked on the showground map. 

Children under 16 can enter free of charge, with tickets available to book online. Student tickets are available at a reduced rate.

ATMs and payments

Payment for tickets and Show Guides is by card only. For other vendors, card payments are the preferred method. 

There are no cash machines at the show.

Shop and drop

A complimentary shop-and-drop service is also available, allowing you to leave your purchases for collection at the end of your visit.

Lost property/people

Located at Visitor Information near the Long Water Gate. Unclaimed items are kept for one month and plants for 24 hours, before being donated to local charities.

Please contact us at showscustomercare@rhs.org.uk for further information. 

RHS Gardening Advice

RHS Gardening Advice stands are staffed by expert advisors offering guidance on a wide range of topics. To help protect plant health, please bring photographs of any plant problems rather than live material. This applies when visiting the advice stands and exhibitors in the Floral Marquee, helping to safeguard all plants at the show.