Feedback and complaints
If you have any comments about the service you have received from the RHS, good or bad, or suggestions for how we can improve what we do, please use our online feedback form.
See our feedback policy
Administrative offices, general enquiries, Lindley Library & Exhibition Halls
The Royal Horticultural Society
80 Vincent Square
Telephone 020 3176 5800
Monday to Friday, 9am - 5pm
020 3176 5810
020 3176 5820
Gardening advice for RHS members
Due to the current Covid-19 situation, our face-to-face advice desks are currently closed in order to focus our team on supporting RHS members via our online and telephone services. Telephone services have been extended to Mon–Fri from 10am–4pm, and Sat–Sun and Bank Holidays from 10am–1pm, to provide additional support. RHS Science labs are closed at the moment so we are also currently unable to process samples sent to us for advice, including plants and soils for Soils Advisory Service. Any samples received at this time will be destroyed. For a quicker answer, members can use our online service via My RHS to send us photographs as we have advice staff and scientists working online to help with your questions.
Telephone 01483 479700, lines are open Mon–Fri from 10am–4pm, and Sat–Sun and Bank Holidays from 10am–1pm. Please note lines can be very busy.
RHS members can ask the team their gardening questions online by visiting the RHS Gardening Advice page.
RHS Garden Harlow Carr: 01423 565418
RHS Garden Hyde Hall: 01245 400256
RHS Garden Rosemoor: 01805 624067
RHS Garden Wisley: 01483 224234
Membership & advice
- For people interested in joining the RHS or who have enquiries regarding membership, including special membership packages: firstname.lastname@example.org
- For gardening clubs, horticultural societies and community groups wishing to find out about the RHS community campaigns: email@example.com
- For RHS members who wish to ask their gardening questions: visit the RHS Gardening Advice page
Please include your membership number with any enquiry, even if you have already logged on to the Members Area.
Gardens, Flower Shows & events
Publications, advertising & sponsorship
Education, qualifications & libraries
Supporting the RHS
- To support RHS fundraising appeals, to make a donation, or to contact our Trusts or Major Gifts teams please contact: firstname.lastname@example.org
Please note: as the RHS is a charity, we are unable to help with requests to supply raffle prizes.